Berry Creek Shipping Information
Shipping - Free shipping to the lower 48 states only. Please contact us for additional shipping charges to Alaska, Hawaii and Canada.
Large Orders - Please contact us with the merchandise information and your complete delivery address so we can quote the exact shipping fees.
Alaska, Hawaii and Canada - Please contact us with your destination requirements and we will quote you estimated shipping fees.
Estimated Shipping Time - Production times will vary because of the unique hand crafted process, typically the estimated shipping time is 2-3 weeks.
Method of Shipping - Most orders are shipped directly from our distributor's packaging facility via USPS or UPS.
Changes / Cancellations - After your order has been placed, you have 24 hours to cancel the order before any cancellation or modification fees are incurred. After that, you will be responsible for any fees or charges incurred from the vendor as a result.
Order Tracking - If delivery contact is not made approximately (10) ten working days from shipping notification, you may want to check on the transit location of your order. Please contact us with your invoice number and we will respond promptly with the most up-to-date information.
When Your Merchandise Arrives - Please be prepared to inspect your order when it arrives. If you should discover damage, it is your responsibility to notify us immediately. Although damage claims are rare, they can happen and your products are fully insured against freight damage.
Satisfaction / Returns - Our customer's satisfaction is the foundation of our success. If you are not satisfied with your purchase upon receipt, you must call 406-297-2547 within 7 days after receiving item(s) for return instructions. Items must be in original condition for a refund minus a restocking fee and 3% credit card fee, if purchased on credit. The restocking fee for Berry Creek bedding products is $50 per order. The restocking fee for custom ordered products is 50% of the purchase price. Custom ordered products are those which are built from available options or size specified outside of the standard item. When returning an item, you will be responsible for the products safe return to the designated return address. We advise you to repackage and insure the merchandise accordingly. Return shipping charges are not refundable.
Disclaimer - All products are subject to availability. Actual colors may not match your monitor. Prices and or specifications are subject to change without notice. Due to the nature of the internet, this advertising media may contain errors, and may not contain up-to-date information, specifications, products, or prices. Please call customer service for information.
Trademark & Copyright - Berry Creek is a registered trademark of Berry Creek contained herein are protected by U.S. Copyright laws. Duplication of designs without written authorization is forbidden.